At Tank, I worked with many different types of clients and projects. From the massive scale of FedEx and their Shipping application, to small boutique startups that don't even have a name or brand yet, I rolled my sleeves up and provided my expertise from a User Experience Research and Design perspective. Whether it was creating consensus among stakeholders, organizing a complicated web experience, or bringing brands to life in an undeniably cool way, I was right there the whole time from the beginning to the end.
I chose a few projects that I am particularly excited about below. Of course, I have worked on way more than just what's described below and if you'd like to learn more please reach out.
Northeastern College of Arts, Media and Design
A thorough research and discovery phase with varied stakeholders culminating into a brand overhaul and new website
Helping shape applications including Registration, Rating, and Shipping by supporting usability testing efforts, workshops, concepting, wireframing, and more.
Integrating flights into the cruise booking process by facilitating ideation sessions and creating clarity in a complicated and fast moving environment.
Facebook Clinical Trials
Recruiting patients to participate in clinical trials within the Facebook experience
Creating a compelling application from scratch to showcase products for curly girls.
Crafting the user journey of a mobile eye care truck from email nurture flowers to a mobile book app.
Evaluating current website experience with heuristics, heatmapping, analytics, and a robust usability study with key personas