Hilary Gordon is a lead experience designer with a focus on integrating the voice of the customer into frictionless experiences that balance business objectives and technical constraints to deliver results.
Skills
UX Strategy
Design thinking
Workshopping
Information architecture
Wireframing
Prototyping
User Research
Usability testing
Focus group moderation
Synthesis
Design
Design systems
Accessible and inclusive design
Mobile applications
Responsive design
Business
Strategic planning
Stakeholder alignment
Communication
Socialization
Design work
Note that all work is password protected. Reach out if you'd like to see more.
edX Logistration
Large scope overhaul of the login and registration experience that resulted in big wins.
Northeastern CAMD Redesign
A thorough research and discovery phase with varied stakeholders culminating into a brand overhaul and new website
Celebrity Cruises Air
Integrating flights into the cruise booking process by facilitating ideation sessions and creating clarity in a complicated and fast moving environment.